Effective Date: 14th September, 2025

Help Community Services, Inc. (“we,” “our,” “us”) values the privacy of our website visitors, program participants, and donors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you apply for programs or make payments through our website:

• Personal identifiers such as name, date of birth, Social Security Number, and contact information

• Financial and employment information, including income and job history, necessary for program eligibility and credit checks

• Address and housing history

• Payment details for processing fees (via Stripe)

2. How We Use Your Information

We use your personal information to:

• Provide housing support, referrals, counseling, and homebuyer assistance programs

• Conduct credit pulls (with your authorization) for program eligibility

• Process payments securely via Stripe

• Communicate with you about our services

• Maintain records as required by law

3. Sharing of Information

We do not sell or rent your information. We may share data only with:

• Credit reporting agencies for credit checks (with your consent)

• Stripe for secure payment processing

• Service providers necessary to operate our programs

• As required by Maryland or federal law

4. Data Security

We take reasonable steps to safeguard your information through electronic, administrative, and physical security measures. However, no system can guarantee complete protection, and you share information at your own risk.

5. Your Rights

As a Maryland resident, you may request access, correction, or deletion of your personal data by contacting us.

6. Contact Us

If you have questions about this Privacy Policy, please contact:
Help Community Services, Inc.
12312-A Wilkins Ave.
North Bethesda, MD 20852
Email: info@helpcommunityservices.org
Phone: (301) 798-5858